Why Does Everyone Diss the DLSE?

I was preparing to explore the theorizing that I and other bloggers did in the wake of Genrty that it would have implications for employment contracts in general, when I came across this footnote in the recent Murphy v. Check ‘N Go case.  “Plaintiff requests judicial notice of information on the process for bringing claims before the Labor Commissioner, which is offered to show that this process ‘does not provide the same protections for the employee and is not an adequate substitute for a court proceeding. . . .’” (Slip. Op. at 9-10 n.1)

I’ve noticed a few times where this has come up.  Here, it was a submission by Plaintiff/Appellee.  The California Supreme Court did it in Gentry, the Court of Appeal did it in Sumuel v. ADVO, Inc.  The Court’s have also declined to give any weight to the DLSE’s opinion letters, and disavowed the notion that the DLSE could issue precedent opinions.

A couple of years ago, the Legislature passed a bill (which was vetoed) that would have required the employer to show up at the DLSE hearing instead of skipping them and waiting for their day in court (AB 879 of 2005.)  I was told by a spokesman for the bill’s author that this was to prevent employees from “spinning their wheels” with the Labor Commissioner.

Now, employers generally hate the DLSE and the entire Berman hearing process.  The so-called de novo review has been rendered almost useless for employers because in order to avoid paying the employee’s attorney’s fees, you must negate all of their recovery.  But, the DLSE is, on its face, an even cheaper and more streamlined way to resolve wage hour disputes than the arbitrations many businesses are spending major coin to uphold.  There are no class actions.  There are no punitive damages.  There is almost no discovery.  Lawyers aren’t required.  The rules of evidence are very liberal.

On the other side, employees don’t need a lawyer, get help from the staff, and generally get their money in a matter of weeks, not months or years.  The notion that small recoveries don’t work there are ridiculous.  I’ve been sent to defend claims of around $100! The employee only lost a few hours of paid time off.  On top of that, the waiting time penalties almost always make it a gainful proposition for the employee, who does not end up giving a huge chunk to an attorney.  And guess what? They have really smart, experience, and knowledegable attorneys like Bill Reich who will represent you for free if there’s an appeal.

Yet, no one wants to go there.  No one wants it to do anything or have anything to do with it.   Is this simple interest group stuff and/or turf battle stuff?  (It’s unfair for employer-side attorneys, not cost effective for their clients, cuts into plaintiff’s attorney’s “market share,” and does a judicial function that the courts think/know they’re the best at)  Is that too cynical? or too naive? I’m not sure.

One of the contentions is they can’t handle the extra load.  Last I checked, the courts were bursting at the seems themselves. It seems to me that given the choice, funding the DLSE to handle a higher load is cheaper than doing the same in the courts.  But if we fund up the courts, then are we paying for the DLSE for?

Please leave comments or send me an e-mail if you have any thoughts about this.  I am genuinely confused.

More on Gentry

Bruce Nye at Cal Biz Lit has an interesting post on Gentry (h/t The UCL Practitioner.)

In my original post on Gentry, I noted that:

I think the practical effect of this case will far exceed its holding. In fact, I expect it to add new dimensions to practically every employment case. If every employment contract of this kind has some procedural unconscionability, and that allows an analysis of potentially unconscionable substantive terms…

Mr. Nye at Cal Biz Lit recently stated that he thinks the language goes beyond just employment contracts:

It isn’t clear after this case that any contract of adhesion can escape scrutiny for substantive unconscionability if the side with the power has expressed a preference that the “little guy” sign it and hasn’t given him clear, conspicuous warning that some parts of it aren’t to his advantage. The possibility of opening every contract to scrutiny for fairness is fairly breathtaking.

I don’t take it quite that far. Sure, that is the reductio ad absurdum of the language in that case; however, realistically, this case isn’t going to radically alter all aspects of contract law. Employment contracts are a special case that have long been recognized as asymmetrical in power, and vast quantities of statutes, public policy, and case law reflect that. Without much exaggeration, I’d say that’s what 75% of the Labor Code is about.

What about the other “little guy” situations? I suppose it will depend on the power dynamic of the relationship, but I’m not sure just how far that deviates from the existing framework. I would never underestimate the creativity of my colleagues, so I don’t doubt that language from Gentry will be used in many situations where it doesn’t apply, like the million dollar company versus the mutli-million dollar company. Will it succeed? My Ouija board says no, but it’s often broken.

It will indeed be interesting to see how this plays out.

The LA Times on Gentry

The LA Times appears to be the only major California paper to cover Gentry. (Unless I missed it somewhere else–please send links.)

“For many workers, class-action lawsuits are the only type of
lawsuits they can bring against their employer” because attorneys are
reluctant to take on individual suits in which the potential awards are
small, said Michael Rubin, a San Francisco lawyer who represented a
former Circuit City worker in the case that went to the state Supreme
Court.

Man, the Labor Commissioner just gets no love. Not from the Supreme Court, not from the Plaintiff’s lawyer. Couldn’t be because you don’t necessarily get an attorneys’ fee award there, could it? I’m also not sure why an epidemic of plaintiff’s attorneys failing to take cases is the responsibility of employers (there is no such epidemic in the first place). In other systems, like the UK, small dollar litigation is much more swift and efficient, and solicitor’s fees can be publicly funded. Maybe something like that is worth a look-see.

Although the Gentry decision binds only California employers, it
will probably undermine arbitration waivers nationally. California law
tends to set the standard in labor cases, Regan said. “National
companies really desire consistency in their human resources policy, so
they set the bar at California,” she said.

But I thought employers were fleeing the world’s 8th largest economy because of our bad laws? I’m confused. Of course, if you had been my client, you never would have played stunt-man with these highly dubious devices, and, therefore never been disappointed. But I don’t earn $1,000/hr. and have offices on Wilshire, so what do I know. (Yes, I am jealous. (; )

The writing has been on the wall regarding the California Supreme Court’s and Legislature’s feelings about arbitration (Discover) and class actions (Sav-On), as distinct subjects, for a while. But, I guess someone has to be on the bleeding edge.

P.S. Is my journey to the “dark side” complete?

Gentry Court: Mostly No class-action waivers in employment contracts.

Well, I finally called one. I guess even a stopped clock is right twice a day. (= Though Wage Law was right on, calling the split.

In another 4-3 split employment opinion, the Supreme Court did not hold that class action waivers in employment contracts are per se unenforceable. However, it laid down a new multi-factor test to determine whether “class arbitration would be a significantly more effective way of vindicating the rights of affected employees.” (Slip Op. 2.) The Court distinguished its opinion in Discover Bank on the grounds that employee wage and hour claims are based on statutory rights. (Slip Op. 8-9.) The Court set out four factors for determining whether class status should be granted notwithstanding a lass action waiver:

  1. modest size of potential individual recovery (the Court implied that even $37,000 was not enough [Slip Op. at 13], but implied that $269,000 was sufficient [Slip. Op. 15-16]);
  2. the potential for retaliation against the members of the class;
  3. the fact that absent members of the class may be ill-informed of their rights; and,
  4. other “real world obstacles to the vindication of class members’ rights to overtime pay through individual arbitration.”

(Slip. Op. 21.) These factors should inform the court whether “[1] class arbitration is likely to be a significantly more effective practical means of vindicating the rights of the affected employees [;and, 2] the disallowance of the class action will likely lead to a less comprehensive enforcement of overtime laws.” (Ibid.)

Class-action waiver provisions, despite all of this, are severable, and do not void the entire agreement. . . necessarily. (Slip Op. 27.)

The Court added that its foregoing analysis was based on statutory rights, and not unconscionability. (Ibid.) It goes on to address unconscionability, however. It holds that the circumstances present in employment contract negotiations usually contain some element of procedural unconscionability due to the lack of legal sophistication by the employee and unequal bargaining power/economic power. (Slip Op. 31-35 [rejecting two Ninth Circuit cases with contrary results, both involving Circuit City].) As such, the Court says the lower courts should check for elements of substantive unconscionability. (Slip. Op. 37.) I interpret this to imply that most employment contracts are tainted with procedural unconscionability, which I do not think is a new concept.

It is worth pointing out that, though not expressly holding that this ruling applies to FEHA claims, or even other kinds of wage/hour claims, the Court did analogize the statute-based public policy origin of overtime wage and hour laws to rights under the FEHA. (Slip. Op. 11.) Therefore, public-policy-based claims of any stripe are probably covered by this analysis.

Interestingly, the Court completely dismissed the DLSE as an enforcement vehicle suitable for enforcing individual claims, even though it is free. “It is true that an employee may seek administrative relief from overtime violations with the Labor Commissioner…[b]ut a losing employer has a right to trial de novo in superior court, where the ruling of the Labor Commissioner’s hearing officer is entitled to no deference. . . Thus, Berman hearings may result in no cost savings to the employee.” (Slip. Op. at 24.)

Of course, if the employee recovers one cent more than the DLSE awards, he is entitled to attorneys’ fees, and may be represented at no cost by a DLSE attorney in that matter. Since the court was so focused on practicalities, I was surprised that it missed that part of it.

But, the Court said, this was not practical because a “flood” of claims would over-burden the DLSE. (Ibid.) That sounds like a problem for the Legislature to me. Wouldn’t the Superior Courts be equally over-burdened if many individual claims were filed? Does that mean that, as a practical matter, employees can’t use the Courts? Doesn’t that violate the First Amendment? What’s interesting is that, in the context of employment claims, there are administrative agencies interested in enforcement, which may or may not be the case in other claims (is there a special court to file claims against Discover card?) yet this does not matter to the court.

Though the court did at times seem to make pains to refer to “class arbitration waivers,” at other times it seems to mix language, implying this applies to class action waivers outside of arbitration. (Slip. Op. 10-11.) Given the implication that this ruling applies to many of the oft-litigated employment statutes, it appears this kind of class action waiver is a bad idea for employers, except under very special circumstances (associates at a law firm?).

UPDATE:

The UCL Practitioner has a blurb, here. She should have more soon.

Wage Law has this analysis:

Thought equivocal in the holding, it would appear that the factors that the Supreme Court requires the lower courts to consider would favor permitting class arbitrations in the vast majority of wage and hour cases. The majority opinion discussed, at length, three factors that favor permitting arbitrations to proceed as class actions.

I agree. In fact, I think if you really look at those factors, you are left with situations where the Plaintiff will not even elect to sue as a class much of the time. They add:

[T]he opinion strongly favors the rights of employees in wage and hour class actions and in wage cases generally. The language in Gentry v. Superior Court is so interesting that it instantly becomes one of those cases that every wage and hour practitioner should keep in a Word file with a shortcut to it on their desktop.

I agree with that too (except for the part about a Word document–use OpenDoc!). I think the practical effect of this case will far exceed its holding. In fact, I expect it to add new dimensions to practically every employment case. If every employment contract of this kind has some procedural unconscionability, and that allows an analysis of potentially unconscionable substantive terms, isn’t the mere signing the employee to the agreement a violation of the law? (Application Group v. Hunter Group.)

Gentry Opinion Forthcoming

the following transaction has occurred in:
GENTRY v. S.C. (CIRCUIT CITY STORES)
Case: S141502, Supreme Court of CaliforniaDate (YYYY-MM-DD): 2007-08-29
Event Description: Notice of forthcoming opinion posted
For more information on this case, go to:
http://appellatecases.courtinfo.ca.gov/search/dockets.cfm?dist=0&doc_id=412962

From the e-mail notifier.

Case will be published tomorrow at 10:00 a.m. I hope to have something up before the end of the day tomorrow.

Gentry

I’m 0 for infinity predicting California Supreme Court outcomes, but I do not think they will leave the Gentry case undisturbed. California Wage Law has a rundown of the oral arguments, and a prediction, here.

Just a thought: Circuit City has been very aggressive in pushing the limits in employment law, and has taken many cases the distance. Has this, in the end, had a bottom line–or even any non-monetary tangible benefit–effect for them?

Personally, I do not think much of arbitration as a forum for employment claims. I understand many people see it as some kind of way of deterring cases from even appearing, but I’m not sure that captures the psychology of the typical plaintiff.

Anyway, I agree with Wage Law, except I’m not even sure it will be a split decision. I’m not sure how the dynamics of the FLSA (opt-in) would play into this, but in California, I cannot see how this will not be held unconscionable in both ways.

Arbitration Cases Headed To Cal S. Ct.

The California Supreme Court has granted review in the Konig case pending the decision in Gentry. As we wrote here and here, any reliance on the law of those cases before review by the Supreme Court was and is premature.

The question presented may be framed as “[w]hether a class action waiver contained in an employment agreement between is enforceable under standards set forth in Discover Bank v. Superior Court (2005) 36 Cal.4th 148, 156,” but ultimately, these rulings will have profound meaning for the scope of what is and what is not conscionable in employment contracts. As such, you can expect strong push-back on this one, including from the legislature.

Recent Case Summaries

Conley v. Pacific Gas & Electric Co. – Partial day vacation usage is not “forefeiting” it for exempt employees. DLSE opinion differs. Except for the narrow dig into Suastez, this case is unremarkable.

Hope v. California Youth Authority, 134 Cal. App. 4th 577 (2005) – $1.9M verdict for gay cook. 5 years of failure to act on complaints of discrimination. Except for the amount, this case is unremarkable.

and now for the one I’m the most nervous to report on:

Gentry v. Superior Court (Case No. B169805). This case upheld a class action waiver in an arbitration clause in the employment context on the theory that this fits into an exemption in Discover‘s rule about inherently small amounts that would shield employers from any liability because of the potentially large amounts involved in employment cases.

Well, the only case of that kind I’m working on right now doesn’t involve large amounts. Be careful with this, and carefully draft any agreement. I would also suggest that you clarify this rule with any client.